OWNER SERVICES AND PRIVILEGES

OWNER SERVICES AT ESPERANZA RESIDENCES

  • Welcome amenities upon arrival
  • 24- valet and doorman services
  • Concierge services provided by dedicated concierge team to Esperanza Residences
  • Dedicated owners liaison at Esperanza to coordinate owners’ stays
  • 3 times per stay housekeeping services for owners while in residence, by week (arrival, mid stay, and departure)
  • 24-hour room service from the hotelTowel services at the poolOwners Club (kids room, lounge, fitness room)
  • Food and beverage services at the pool with a swim up pool bar
  • Personal storage management service
  • Common area daily maintenance including landscaping for gardensInterior and exterior home maintenance
  • Annual preventative maintenance to each home
  • TV cable, Apple TV, Netflix
  • Wireless internet access24-hour security monitored by camera and patrol
  • 24-hour telephone operator service
  • Private Chef to prepare meals at your villa (at established pricing)
  • Stocking your refrigerator upon request (for established fee)
  • Butler service at your villa (at normal rates)

OWNER SERVICES AT ESPERANZA

  • Owners will have priority treatments and times at the Esperanza Spa
  • Owners will have priority table and times at the restaurants of Esperanza
  • Upgraded hotel room based on availability for owner’s guests at Esperanza hotel while owner is in residence only
  • Personal access to the most senior person on the property at Esperanza when owner requests it
  • Stock your favorite bottles of wine or tequila at the Owners Club
  • Whenever possible, the chef at the main restaurant will announce the main course at your table
  • 10% discount at Esperanza Restaurants
  • 10% discount at Esperanza Spa
  • 10% discount at Esperanza Boutique

OWNER PRIVILEGES AT OTHER AUBERGE PROPERTIES

  • Greetings/orientation of the most senior person on property upon arrival at hotel
  • Upgraded room based on availability in the hotel at time of check-in
  • 10% discount off rooms at other Auberge properties
  • VIP designation at other Auberge Resorts giving owners priority treatments and times at Spa (or amenities) and priority table and times at restaurants**
  • Welcome amenities upon arrival
  • Invitation to new Auberge Resorts openings, special events and introductory offerings
  • Complimentary subscription to Auberge Magazine

*Cost calculated at approx. 20% off food and beverages
**Other services available on an a la carte basis


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